CreatvMedia | Social Media Marketing, Branding, Design, SEO & Website

FAQ's

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Frequently Asked Questions

Got questions? We’ve got answers. Find everything you need to know about working with Creatv
and our marketing services.

Getting Started

We work with businesses of all sizes across various industries. If you’re looking to grow your brand awareness, generate more leads, or increase sales through digital marketing, we can help. We offer a free consultation to assess your needs and determine if we’re a good fit.

 

To create an effective strategy, we’ll need information about your business goals, target audience, current marketing efforts, budget, and timeline. We’ll gather this information during our initial consultation and strategy session.

 

Most projects can begin within 1-2 weeks of signing the agreement. Rush projects may be accommodated based on our current workload and the scope of work involved.

 

Services & Pricing

We offer a full range of digital marketing services including social media marketing, content creation, paid advertising, branding & design, website development & SEO, email & SMS marketing, and strategic consulting. We can provide individual services or comprehensive marketing solutions.

 

Our pricing varies based on the scope of work, services selected, and project complexity. We offer customized packages starting from $5,000/month for comprehensive marketing services. Contact us for a detailed quote based on your specific needs.

 

We offer both one-time projects (like website design or brand identity) and ongoing retainer relationships. However, we find that ongoing partnerships typically deliver the best results as marketing requires consistency and optimization over time.

 

Retainer packages are customized based on your needs but typically include strategy development, content creation, campaign management, monthly reporting, and ongoing optimization. We’ll outline exactly what’s included in your custom proposal.

 

Process & Timeline

Our onboarding includes: 1) Strategy session to understand your goals, 2) Competitive analysis and market research, 3) Custom strategy development, 4) Campaign setup and creative development, 5) Launch and ongoing optimization. This typically takes 2-4 weeks.

Timeline varies by service: Social media and content marketing may show engagement improvements within 30 days, SEO typically takes 3-6 months, paid advertising can show results within weeks, and brand awareness campaigns build over 3-6 months. We set realistic expectations during strategy development.

 

We establish clear KPIs aligned with your business goals during strategy development. Common metrics include website traffic, lead generation, conversion rates, social media engagement, brand awareness, and ROI. We provide detailed monthly reports tracking these metrics.

 

Communication & Reporting

Communication frequency depends on your package, but typically includes weekly check-ins, monthly strategy calls, and quarterly business reviews. You’ll also have direct access to your account manager via email and phone.

We provide comprehensive monthly reports including campaign performance, key metrics, insights, and recommendations for optimization. Reports are customized to your business goals and include both high-level summaries and detailed analytics.

Yes, we provide access to shared dashboards where you can view real-time performance data for your campaigns. We’ll walk you through these dashboards during onboarding.

 

Industry & Experience

We work across various industries including technology, healthcare, e-commerce, professional services, hospitality, and more. Our team has experience adapting strategies for different industry requirements and regulations.

We typically work with only one client per direct competitive market to avoid conflicts of interest. We’ll discuss this during our initial consultation to ensure there are no conflicts.

We work with businesses ranging from startups to enterprise companies. Our sweet spot is small to medium businesses with marketing budgets of $5,000+ per month, but we can accommodate various sizes and budgets.

 

Hey there! Ask me anything!